Go To Market

For Sales, Marketing and Customer Success, it’s all about delighting new and existing customers with our game-changing platform, and making sure the world knows our name. Learn more about the team here.

What we do

Take our platform to prospective customers and inspire existing customers to make the most of their licences.

Our Approach

Sales, Customer Success and Marketing
Led by Matt Knutsen, our astute CRO.

Benefits of the Team

You get to work directly with potential and existing customers, and flex your creative muscles in branding!

Meet Our Team

15 Jobs

We're an optimistic, motivated and friendly bunch on the lookout for like-minded people.

Join an inclusive team changing the face of cybersecurity.

We love a challenge and are quick to adapt

 

About Immersive Labs

Immersive Labs are the cyber skill experts. We equip, exercise and evidence the cyber skills of entire workforces, preparing organisations to counter the latest cyber threats. Our game-changing platform transforms the way people learn by engaging their curiosity and unleashing their potential with content informed by real-world events and threats.

https://www.immersivelabs.com/why-immersive-labs

 

Where we are now

Immersive Labs was founded in 2017. Since then we’ve grown to over 180 employees and announced funding of more than $45 million. Our technology is already helping over 200 enterprises, including security teams at KPMG, Sophos and the NHS, while around 2,500 labs are completed every single day.

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.

 

The opportunity

This is a new opportunity to be the first Channel Account Manager for DACH at Immersive Labs, based in the Germany you will be responsible for recruiting new channel partners across the DACH region and supporting key sales functions, ensuring channel partners and you are successful. 

Working closely with our Senior Director of Channel you’ll need to be results driven, customer focused, technologically savvy and innovative at building internal relationships and external partnerships to attack the market with passion!

If you are intrigued by our culture and eager to work with a team of iterative, globally-based colleagues and excited about operating your own region in a fast growing company We will welcome your different points of view and appreciate your ideas and contributions.

 

Your main responsibilities:

  • Ensure consistency in terms of the company’s channel sales strategy & execution.
  • Collaborate with the sales team to support identification and recruitment of partners with experience in both enterprise and mid-market accounts.
  • Team with channel partners to build partner sourced pipeline and close deals (joint call out days, spiff, campaigns, etc.)
  • Work with assigned partners to generate prospective customers through channel campaigns and channel promotions and account mapping activities
  • Promotes renewals, up-sell and new sales opportunities within partner’s existing and competitive accounts.
  • Respond to partner requests and ensure sales alignment in partner end user opportunities
  • Track/monitor /support partner pipeline & deal registrations through SFDC
  • Sales & technical enablement of channel partners and distributors

 

To be successful:

  • Prior sales/channel experience within the security industry so you have the connections to succeed from day one. 
  • Ability to establish, strengthen, and maintain great relationships with senior leaders/stakeholders and current & prospective partners 
  • Confidence & track record building new partner/reseller relationships to expand 
  • Entrepreneurial drive and ability to sell/position creative solutions
  • Passion and ability to work in a team environment
  • Familiarity with SFDC would be an advantage
  • Ability to travel (when we can) within UK&I, Nordics, Benelux, and DACH 

 

What Immersive Labs offers:

  • We offer an extensive range of benefits, including enhanced parental leave, mindfulness groups, critical illness cover and more. 
  • Career and learning development through the platform and our ‘Learn Anything’ fund
  • Informal or formal flexible working options, e.g. flexible start and finish times
  • We’re a sociable, tight-knit team with monthly socials, sports clubs and quarterly parties. Our socials have included everything from pottery painting and paper mask making, to movie nights and escape rooms.
  • This is a remote role based in the UK, when you do visit our office hub is in the centre of Bristol, just a 10 minute walk from the train station. We also offer season ticket loan, cycle to work scheme.

 

Find out more at https://www.immersivelabs.com/company/careers

 

Unlock your potential with Immersive Labs. Click apply to find out more. 



Sales
Hamburg, Germany - Remote

We're an optimistic, motivated and friendly bunch on the lookout for like-minded people.

Get on board with the fastest-growing cybersecurity company in the UK.

We love a challenge and are quick to adapt

 

About Immersive Labs

Immersive Labs are the cyber skill experts. We equip, exercise and evidence the cyber skills of entire workforces, preparing organisations to counter the latest cyber threats. Our game-changing platform transforms the way people learn by engaging their curiosity and unleashing their potential with content informed by real-world events and threats.

https://www.immersivelabs.com/why-immersive-labs

 

Where we are now

Immersive Labs was founded in 2017. Since then we’ve grown to over 200 employees and announced funding of more than £80 million. Our technology is already helping enterprises, including security teams at KPMG, Sophos and the NHS, to power up their cyber workforces.

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.

 

The opportunity

This is a new opportunity to be the first Channel Account Manager for EMEA at Immersive Labs, based in the UK&I you will be responsible for recruiting new channel partners across EMEA and supporting key sales functions, ensuring channel partners and you are successful. 

Working closely with our Senior Director of Channel you’ll need to be results driven, customer focused, technologically savvy and innovative at building internal relationships and external partnerships to attack the market with passion!

If you are intrigued by our culture and eager to work with a team of iterative, globally-based colleagues and excited about operating your own region in a fast growing company We will welcome your different points of view and appreciate your ideas and contributions.

 

Your main responsibilities:

  • Ensure consistency in terms of the company’s channel sales strategy & execution.
  • Collaborate with the sales team to support identification and recruitment of partners with experience in both enterprise and mid-market accounts.
  • Team with channel partners to build partner sourced pipeline and close deals (joint call out days, spiff, campaigns, etc.)
  • Work with assigned partners to generate prospective customers through channel campaigns and channel promotions and account mapping activities
  • Promotes renewals, up-sell and new sales opportunities within partner’s existing and competitive accounts.
  • Respond to partner requests and ensure sales alignment in partner end user opportunities
  • Track/monitor /support partner pipeline & deal registrations through SFDC
  • Sales & technical enablement of channel partners and distributors

 

To be successful:

  • Prior sales/channel experience within the security industry so you have the connections to succeed from day one. 
  • Ability to establish, strengthen, and maintain great relationships with senior leaders/stakeholders and current & prospective partners 
  • Confidence & track record building new partner/reseller relationships to expand 
  • Entrepreneurial drive and ability to sell/position creative solutions
  • Passion and ability to work in a team environment
  • Familiarity with SFDC would be an advantage
  • Ability to travel (when we can) within UK&I, Nordics, Benelux, and DACH 

 

What Immersive Labs offers:

  • We offer an extensive range of benefits, including enhanced parental leave, mindfulness groups, critical illness cover and more. 
  • Career and learning development through the platform and our ‘Learn Anything’ fund
  • Informal or formal flexible working options, e.g. flexible start and finish times
  • We’re a sociable, tight-knit team with monthly socials, sports clubs and quarterly parties. Our socials have included everything from pottery painting and paper mask making, to movie nights and escape rooms.
  • This is a remote role based in the UK, when you do visit our office hub is in the centre of Bristol, just a 10 minute walk from the train station. We also offer season ticket loan, cycle to work scheme.

 

Find out more at https://www.immersivelabs.com/company/careers

 

Unlock your potential with Immersive Labs. Click apply to find out more. 



Sales
UK&I Based - Remote

We prepare businesses to counter the latest cyber threats by helping their people to develop powerful, practical cyber skills.

We're an optimistic, motivated and friendly bunch on the lookout for like-minded people.

Be part of a high performing team with a supportive inclusive culture.

 

About Immersive Labs

Immersive Labs are the cyber skill experts. We equip, exercise and evidence the cyber skills of entire workforces, preparing organisations to counter the latest cyber threats. Our game-changing platform transforms the way people learn by engaging their curiosity and unleashing their potential with content informed by real-world events and threats.

https://www.immersivelabs.com/why-immersive-labs

 

Where we are now

Immersive Labs was founded in 2017. Since then we’ve grown to over 200 employees, and announced funding of more than $120 million. Our technology is already helping enterprises, including security teams at KPMG, Sophos and Airbnb, to power up their cyber workforces.

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.

 

The opportunity

Due to our rapid growth we are now seeking our first Customer Success Operations Manager to partner with the global Customer success team and leadership to improve the effectiveness of our CS processes and strategy. As part of the team, you will support our customer success organization by managing the systems (Gainsight) they utilize and designing, documenting and enabling the processes used.  You’ll be a strategic partner to the VP of Customer success and be able to provide insight and data analysis to the team before they know they need it. 

This role is critical in our efforts to improve customer satisfaction, employee productivity, and revenue growth. To be successful you will be highly motivated and talented in getting the most out of Gainsight and Customer success tools, have excellent project management ability and conduct analysis of data to identify trends and insight. 

 

Your main responsibilities:

  • Own the administration and maintenance of all CS tooling, with a primary focus on   operationalizing and optimizing our Gainsight Customer Success Platform
  • Execute and manage the successful integration of the GTM tech-stack with Gainsight, including (but not limited to) Salesforce, Zendeck, etc 
  • Support the rollout of processes, programs, and tools to improve the Customer Success team’s effectiveness. 
  • Structure and execute new operational and strategic initiatives by developing work plans, gathering and synthesizing relevant data, leading analysis and developing robust recommendations 
  • Build, implement, and manage reporting and dashboards to monitor performance against department KPI’s 
  • Own special projects, digging into customer health, risk, adoption trends, and more. 
  • Consult with customer success, analyzing data from multiple systems and helping to improve overall customer success processes 
  • Manage cross functional efforts and projects to craft and improve customer success process and strategy 

 

To be successful:

  • Time in an Operations, Customer Success Operations, or other people-optimization roles 
  • Gainsight Administrator Certification or relevant experience
  • Knowledge of Gainsight Rules Engine, Journey Orchestrator, Scorecards etc.
  • High level of experience and comfort with both interpreting and developing analytics using Gainsight and excel
  • Experience building customer health and adoption scoring - aggregating data, mapping between systems, and scoring optimization 
  • Excellent communication skills 
  • Ability to manage multiple projects, coordinate project details among multiple departments and meet deadlines 
  • Ability to think strategically about how best to implement processes

 

Immersive Labs’ growth has been fuelled by our values that underpin everything we do, here's how they relate to this role:

  • Inclusive - We value different opinions and beliefs, contributing our ideas and celebrate the teams success 
  • Driven - Continuously improving on who we are and what we do. We are unafraid to explore our curiosity
  • Agile - Embracing organizational challenges, analyzing our environment and consider different approaches

 

What Immersive Labs offers:

As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work:

  • Look after you and your family with Health, Dental and Disability insurance; fully paid sick leave and mental health support.
  • Time off, flexible and remote working so you can work when and where is best for you, including 33 days holiday, 12 weeks enhanced parental leave, volunteering days, and birthday afternoon off
  • Save for the future with contribution matched 401K, and rewards and recognition for your successes
  • Career and learning development through the platform and our ‘Learn Anything’ fund
  • Recognition & Rewards for doing great work and living our values and behaviours
  • While most of the team are fully remote, when you do visit our North American HQ is based in the centre of Boston, just a 10 minute walk from Back Bay train station.
  • We’re a sociable, tight-knit team with monthly socials, sports clubs and quarterly parties. Our socials have included everything from cake competitions, to movie nights and escape rooms.

 

Find out more at https://careers.immersivelabs.com 

Unlock your potential with Immersive Labs. Click apply to find out more. 

 

Customer Success
Boston, Massachusetts

We prepare businesses to counter the latest cyber threats by helping their people to develop powerful, practical cyber skills.

Be part of a high performing team with a supportive inclusive culture.

Join an agile team changing the face of cybersecurity.



About Immersive Labs

Immersive Labs are the cyber skill experts. We equip, exercise and evidence the cyber skills of entire workforces, preparing organisations to counter the latest cyber threats. Our game-changing platform transforms the way people learn by engaging their curiosity and unleashing their potential with content informed by real-world events and threats.

https://www.immersivelabs.com/why-immersive-labs

 

Where we are now

Immersive Labs was founded in 2017. Since then we’ve grown to over 200 employees, and announced funding of more than $120 million. Our technology is already helping enterprises, including security teams at KPMG, Sophos and Airbnb, to power up their cyber workforces.

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.

 

The opportunity

This is a new opportunity to be the first Cyber Learning & Development Specialist in North America at Immersive Labs. You’ll collaborate with customers and partners to design, develop and facilitate learning programs and delivery methods that deliver sustainable business change and ensure business outcomes in human cyber readiness are achieved. 

You will be responsible for providing guidance and direction to customers based on data and learning best practices, implementing learning strategies and needs analysis to achieve business unit and enterprise-wide initiatives.

You’ll need to have a varied and flexible approach to engagements wearing multiple hats of consultant, advisor, facilitator and developer of solutions. You’ll have the opportunity to utilise your knowledge and expertise in learning to reshape or create new offers and services for our customers.

If you are intrigued by our culture and eager to work with a team of iterative, globally-based colleagues who have varying viewpoints and you are excited about human cyber readiness impacting global organizations success We will welcome your different points of view and appreciate your ideas and contributions.

 

Your main responsibilities:

  • Conduct needs assessments and focus groups to determine business needs and desired outcomes
  • Use L&D knowledge to recommend appropriate delivery methods and improvements to current programs or suggest new approaches
  • Support customers strategic change and organizational performance through the development and deployment of learning initiatives
  • Perform learning analysis that delivers actionable insight
  • Collaborate with internal partners to define learning and development objectives, content, instructional strategies and assessment methods and make updates/revisions to current programs as needed
  • Apply training and adult learning theories, instructional design models, such as ADDIE, and e-learning standards (e.g. SCORM)
  • Design and develop new learning and development materials (e.g. training workbooks, job aids, PowerPoints, worksheets, support documents) and programs in-person, virtually, or online that support Business Unit and Enterprise level goals
  • Lead and manage medium- to large- sized programs and process improvement efforts in support of business unit and enterprise-wide goals



To be successful:

  • Professional experience in Learning and Development or a closely related field within the cyber security industry. 
  • Knowledge of and examples of practical use of learning theories, learning science and learning strategy including designing and implementing training programs.
  • Excellent communication, presentation and facilitation skills
  • Exceptional commitment to customer service with demonstrated ability to build relationships at various levels of the organization
  • Demonstrated experience leading and managing organization-wide programs and process-improvement efforts
  • Relevant professional learning qualifications would be an advantage e.g. performance coach, learning consultancy, instructional designer, Kirkpatrick practitioner

 

Immersive Labs’ growth has been fuelled by our values that underpin everything we do, here's how they relate to this role:

  • Inclusive - Valuing different opinions and beliefs. 
  • Driven - Continuously improving on who we are and what we do.
  • Agile - Embracing organizational challenges.

 

What Immersive Labs offers:

As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work:

  • Look after you and your family with Health, Dental and Disability insurance; fully paid sick leave and mental health support.
  • Time off, flexible and remote working so you can work when and where is best for you, including 33 days holiday, 12 weeks enhanced parental leave, volunteering days, and birthday afternoon off
  • Save for the future with contribution matched 401K, and rewards and recognition for your successes
  • Career and learning development through the platform and our ‘Learn Anything’ fund
  • Recognition & Rewards for doing great work and living our values and behaviours
  • You will need to regularly visit our North American HQ which is based in the centre of Boston, just a 10 minute walk from Back Bay train station.
  • We’re a sociable, tight-knit team with monthly socials, sports clubs and quarterly parties. Our socials have included everything from cake competitions, to movie nights and escape rooms.

Find out more at https://careers.immersivelabs.com 

 

Level up cyber workforces around the world, click apply to find out more.

 

 

Customer Success
Boston, MA - Remote

We love a challenge and are quick to adapt

Be part of a progressive, open and productive workplace, where different opinions and beliefs are valued.

Join an inclusive team changing the face of cybersecurity.

 

About Immersive Labs

Immersive Labs are the cyber skill experts. We equip, exercise and evidence the cyber skills of entire workforces, preparing organisations to counter the latest cyber threats. Our game-changing platform transforms the way people learn by engaging their curiosity and unleashing their potential with content informed by real-world events and threats.

https://www.immersivelabs.com/why-immersive-labs

 

Where we are now

Immersive Labs was founded in 2017. Since then we’ve grown to over 200 employees, and announced funding of more than $120 million. Our technology is already helping enterprises, including security teams at KPMG, Sophos and Airbnb, to power up their cyber workforces.

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.

 

The opportunity

This is a new opportunity to be the first Director of Professional Services at Immersive Labs. You’ll build out and develop the technical & professional services offering and methodologies partnering across the organization to develop scalable offerings and engage with sales, partners and marketing on engagements. 

You will be responsible for engagement with customers to understand opportunities to enhance the value of the Immersive Labs platform through services.

Reporting to the VP of Customer Success, you will require in-depth knowledge of building and running  professional services in B2B SaaS companies. Ultimately, you are a top-class Professional services leader who can demonstrate ability to lead a customer-facing team and are ready to build up a team from the ground up. 

If you are intrigued by our culture and eager to work with a team of iterative, globally-based colleagues who have varying viewpoints and you are excited about building a world class offering impacting the organizations success, and proposing changes to improve the experience for our customers. We will welcome your different points of view and appreciate your ideas and contributions.

 

Your main responsibilities:

  • Lead the development of Professional Services offerings and methodologies, working closely with Marketing to generate collateral and execute campaigns.
  • Engage with customers to understand opportunities to enhance the value of the Immersive Labs platform through services. Partnering with the Sales team to qualify, scope and sell engagements.
  • Develop and manage project plans, schedules, success criteria and milestones ensuring deliverables are completed on time and at a high level of customer satisfaction.
  • Identify and proactively manage risks, resolve issues and escalate where appropriate to drive successful customer and business outcomes.
  • Consolidate and document best practices for achieving maximum value from the platform. Identify opportunities for the PS team to extend the platform by engineering reusable solutions that can be used internally and by customers to maximize the value of the platform.
  • Collaborate with Product Management and Engineering to incorporate best practices and PS built deliverables into the platform, and to drive the overall extensibility of the platform.
  • Develop and maintain up-to-date profiles of skills, knowledge, and competencies for the PS team, forecasting  utilization, billings, and staffing needs (both long- and short-term)

 

To be successful:

  • Experience in building and running professional services organizations in a B2B SaaS company, time at a startup, MSSP or in the cybersecurity industry would also be an advantage.
  • Demonstrated ability building and leading a customer-facing team including recruiting, people management, coaching, and developing a team. 
  • Have built a successful team from the ground up and be ready to roll up your sleeves and do it again.
  • Successful ownership of seven-figure revenue targets including high level business acumen and understanding of how revenue leaders work and think
  • Superior communication skills and the ability to leverage data to influence outcomes

Immersive Labs’ growth has been fuelled by our values that underpin everything we do, here's how they relate to this role:

  • Inclusive - Valuing different opinions and beliefs. 
  • Driven - Continuously improving on who we are and what we do.
  • Agile - Embracing organizational challenges.

 

What Immersive Labs offers:

As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work:

  • Look after you and your family with Health, Dental and Disability insurance; fully paid sick leave and mental health support.
  • Time off, flexible and remote working so you can work when and where is best for you, including 33 days holiday, 12 weeks enhanced parental leave, volunteering days, and birthday afternoon off. 
  • Save for the future with contribution matched 401K, and rewards and recognition for your successes
  • Career and learning development through the platform and our ‘Learn Anything’ fund
  • Recognition & Rewards for doing great work and living our values and behaviours
  • While most of the team are fully remote, when you do visit our North American HQ is based in the centre of Boston, just a 10 minute walk from Back Bay train station.
  • We’re a sociable, tight-knit team with monthly socials, sports clubs and quarterly parties. Our socials have included everything from cake competitions, to movie nights and escape rooms.

 

Find out more at https://careers.immersivelabs.com 

 

Level up cyber workforces around the world, click apply to find out more.



Customer Success
Boston, MA - Remote

Get on board with the fastest-growing cybersecurity company in the UK.

Be part of a high performing team with a supportive culture.

We’re growing at an exceptional rate and are looking for people to share in our exciting future.

 

About Immersive Labs

Immersive Labs are the cyber skill experts. We equip, exercise and evidence the cyber skills of entire workforces, preparing organizations to counter the latest cyber threats. Our game-changing platform transforms the way people learn by engaging their curiosity and unleashing their potential with content informed by real-world events and threats.

https://www.immersivelabs.com/platform-overview/

 

Where we are now

Immersive Labs was founded in 2017. Since then we’ve grown to over 200 employees and announced funding of more than £80 million. Our technology is already helping enterprises, including security teams at KPMG, Sophos and the NHS, to power up their cyber workforces.

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.

 

The opportunity.

This is an incredibly exciting opportunity to join a rapidly growing cyber security business. Not only is cyber security at the forefront of most businesses minds, but we offer a product that truly helps skill up the human side of organizations we work with to provide the first line of defence against a variety of cyber threats. You will sell a truly innovative product. 

You will develop new & existing business in an assigned territory of FTSE 100/250 accounts, drive engagement and build relationships with new prospects and existing customers. You could be located anywhere in the UK. .

As Enterprise Account Director you will partner closely with our Customer Success team to maintain current client business and our Pre-Sales Engineers to expand revenue in new and existing accounts, and will directly impact the future success of our business.  

 

Your main responsibilities:

You will have a genuine passion for our product and how they can help businesses level up the human capability of their cyber defense teams. Some of the key day to day activities to facilitate you closing future business are:

  • Solution selling while hunting upsell revenue is critical for this role
  • Leveraging marketing leads, technical resources, and channel/alliance partners as required
  • Target, educate, and persuade new customers to use the Immersive Labs platform in new and creative ways that benefit their business
  • Establish, strengthen, and maintain relationships with decision-makers at the senior executive level for current clients and prospects
  • Provide accurate weekly forecast report via the CRM (Salesforce)
  • Partner with customer success, marketing, and the wider sales team to drive new and existing revenue growth

 

To be Successful:

You will be a successful, experienced Enterprise Account Manager to drive growth in a defined set of new and existing FTSE 100/250 customers. 

  • Ability to travel extensively 
  • Experienced in a quota carrying sales role, software and/or SaaS sales to the FTSE 100/250
  • Selling into cyber security or information security market
  • BA/BS or equivalent combination of education and experience
  • Establishing, strengthening, and maintain relationships with decision-makers at the senior executive level for current clients and prospects
  • Use resources available to resolve technical challenges especially when you don’t know the answer 
  • Entrepreneurial drive and ability to sell creative solutions
  • Highly effective written presentation and closing skills

 

What Immersive Labs offers:

  • We offer an extensive range of benefits, including enhanced parental leave, mindfulness groups, critical illness cover and more. 
  • Career and learning development through the platform and our ‘Learn Anything’ fund
  • Informal or formal flexible working options, e.g. flexible start and finish times, 
  • We’re a sociable, tight-knit team with monthly socials, sports clubs and quarterly parties. Our socials have included everything from pottery painting and paper mask making, to movie nights and escape rooms.
  • Getting to the office is easy: we’re based in the centre of Bristol, just a 10 minute walk from the train station. We also offer season ticket loan, cycle to work scheme and travel insurance.

Find out more at https://www.immersivelabs.com/careers/ 

Unlock your potential with Immersive Labs. Click apply to find out more.

 

 

Sales
UK based Remote - London, Bristol, Manchester

You will be covering the Carolinas territory, full details are outlined below.

Be part of a progressive, open, and productive workplace, where different viewpoints and beliefs are valued.

We prepare businesses to counter the latest cyber threats by helping their people to develop powerful, practical cyber skills.

We’re all about agility, and always look for flexible, innovative responses to change.

 

About Immersive Labs

Immersive Labs are the cyber skill experts. We equip, exercise, and evidence the cyber skills of entire workforces, preparing organizations to counter the latest cyber threats. Our game-changing platform transforms the way people learn by engaging their curiosity and unleashing their potential with content informed by real-world events and threats.

https://www.immersivelabs.com/why-immersive-labs

 

Where we are now

Immersive Labs was founded in 2017. Since then we’ve grown to over 200 employees, and announced funding of more than $120 million. Our technology is already helping enterprises, including security teams at KPMG, Sophos and Airbnb, to power up their cyber workforces.

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.


The opportunity 

This is an incredibly exciting opportunity to join a rapidly growing cyber security business. Not only is cyber security at the forefront of most businesses minds, but we offer a product that truly helps skill up the human side of organizations we work with to provide the first line of defense against a variety of cyber threats. You will sell a truly innovative product. 

You will cover sales in North Carolina, Tennessee, and South Carolina. You can be located in any of these states but ideally will be located in Charlotte or Nashville.

This role will work closely with our Customer Success team to maintain current client business and our Pre-Sales Engineers to expand revenue in new and existing accounts, and will directly impact the future success of our business.  


Your main responsibilities:

You will have a genuine passion for our product and how they can help businesses level up the human capability of their cyber defense teams. Some of the key day to day activities to facilitate you closing future business are:

  • Solution selling while hunting upsell revenue is critical for this role
  • Leveraging marketing leads, technical resources, and channel/alliance partners as required
  • Target, educate, and persuade new customers to use the Immersive Labs platform in new and creative ways that benefit their business
  • Establish, strengthen, and maintain relationships with decision-makers at the senior executive level for current clients and prospects
  • Provide accurate weekly forecast report via the CRM (Salesforce)
  • Partner with customer success, marketing and the wider sales team to drive new and existing revenue growth

To be successful:

You will be a successful, experienced Enterprise Account Manager to drive growth in a defined set of new and existing F500 customers. 

  • Ability to travel extensively 
  • Experienced in a quota carrying sales role, software and/or SaaS sales to the Fortune 500/Global 1000
  • Selling into cyber security or information security market
  • BA/BS or equivalent combination of education and experience
  • Establishing, strengthening, and maintain relationships with decision-makers at the senior executive level for current clients and prospects
  • Use resources available to resolve technical challenges especially when you don’t know the answer 
  • Entrepreneurial drive and ability to sell creative solutions
  • Highly effective written presentation and closing skills


What Immersive Labs offers:

As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work:

  • Look after you and your family with Health, Dental and Disability insurance; fully paid sick leave and mental health support.
  • Time off, flexible and remote working so you can work when and where is best for you, including 33 days holiday, 12 weeks enhanced parental leave, volunteering days, and birthday afternoon off
  • Save for the future with contribution matched 401K, and rewards and recognition for your successes
  • Career and learning development through the platform and our ‘Learn Anything’ fund
  • Recognition & Rewards for doing great work and living our values and behaviours
  • While most of the team are fully remote, when you do visit our North American HQ is based in the centre of Boston, just a 10 minute walk from Back Bay train station.
  • We’re a sociable, tight-knit team with monthly socials, sports clubs and quarterly parties. Our socials have included everything from cake competitions, to movie nights and escape rooms.


Find out more at https://careers.immersivelabs.com

Level up cyber workforces around the world, click apply to find out more.

 

 

Sales
North Carolina (NC), Charlotte, Tennessee (TN), Nashville - Remote

You will be covering the Great Lakes East Region, full details are outlined below.

Be part of a progressive, open, and productive workplace, where different viewpoints and beliefs are valued.

We prepare businesses to counter the latest cyber threats by helping their people to develop powerful, practical cyber skills.

We’re all about agility, and always look for flexible, innovative responses to change.

 

About Immersive Labs

Immersive Labs are the cyber skill experts. We equip, exercise, and evidence the cyber skills of entire workforces, preparing organizations to counter the latest cyber threats. Our game-changing platform transforms the way people learn by engaging their curiosity and unleashing their potential with content informed by real-world events and threats.

https://www.immersivelabs.com/why-immersive-labs

 

Where we are now

Immersive Labs was founded in 2017. Since then we’ve grown to over 200 employees, and announced funding of more than $120 million. Our technology is already helping enterprises, including security teams at KPMG, Sophos and Airbnb, to power up their cyber workforces.

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.



The opportunity 

This is an incredibly exciting opportunity to join a rapidly growing cyber security business. Not only is cyber security at the forefront of most businesses minds, but we offer a product that truly helps skill up the human side of organizations we work with to provide the first line of defense against a variety of cyber threats. You will sell a truly innovative product. 

You will cover sales in Great Lakes East. You can be located anywhere in this region but ideally you will be based in Michigan, Ohio or Kentucky.

This role will work closely with our Customer Success team to maintain current client business and our Pre-Sales Engineers to expand revenue in new and existing accounts, and will directly impact the future success of our business.  


Your main responsibilities:

You will have a genuine passion for our product and how they can help businesses level up the human capability of their cyber defense teams. Some of the key day to day activities to facilitate you closing future business are:

  • Solution selling while hunting upsell revenue is critical for this role
  • Leveraging marketing leads, technical resources, and channel/alliance partners as required
  • Target, educate, and persuade new customers to use the Immersive Labs platform in new and creative ways that benefit their business
  • Establish, strengthen, and maintain relationships with decision-makers at the senior executive level for current clients and prospects
  • Provide accurate weekly forecast report via the CRM (Salesforce)
  • Partner with customer success, marketing and the wider sales team to drive new and existing revenue growth

To be successful:

You will be a successful, experienced Enterprise Account Manager to drive growth in a defined set of new and existing F500 customers. 

  • Ability to travel extensively 
  • Experienced in a quota carrying sales role, software and/or SaaS sales to the Fortune 500/Global 1000
  • Selling into cyber security or information security market
  • BA/BS or equivalent combination of education and experience
  • Establishing, strengthening, and maintain relationships with decision-makers at the senior executive level for current clients and prospects
  • Use resources available to resolve technical challenges especially when you don’t know the answer 
  • Entrepreneurial drive and ability to sell creative solutions
  • Highly effective written presentation and closing skills


What Immersive Labs offers:

As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work:

  • Look after you and your family with Health, Dental and Disability insurance; fully paid sick leave and mental health support.
  • Time off, flexible and remote working so you can work when and where is best for you, including 33 days holiday, 12 weeks enhanced parental leave, volunteering days, and birthday afternoon off
  • Save for the future with contribution matched 401K, and rewards and recognition for your successes
  • Career and learning development through the platform and our ‘Learn Anything’ fund
  • Recognition & Rewards for doing great work and living our values and behaviours
  • While most of the team are fully remote, when you do visit our North American HQ is based in the centre of Boston, just a 10 minute walk from Back Bay train station.
  • We’re a sociable, tight-knit team with monthly socials, sports clubs and quarterly parties. Our socials have included everything from cake competitions, to movie nights and escape rooms.


Find out more at https://careers.immersivelabs.com

Level up cyber workforces around the world, click apply to find out more.

 

Sales
Michigan, Ohio, Kentucky - Remote

You will be covering the North Mid-Atlantic territory, full details are outlined below.

Be part of a progressive, open, and productive workplace, where different viewpoints and beliefs are valued.

We prepare businesses to counter the latest cyber threats by helping their people to develop powerful, practical cyber skills.

We’re all about agility, and always look for flexible, innovative responses to change.

 

About Immersive Labs

Immersive Labs are the cyber skill experts. We equip, exercise, and evidence the cyber skills of entire workforces, preparing organizations to counter the latest cyber threats. Our game-changing platform transforms the way people learn by engaging their curiosity and unleashing their potential with content informed by real-world events and threats.

https://www.immersivelabs.com/why-immersive-labs

 

Where we are now

Immersive Labs was founded in 2017. Since then we’ve grown to over 200 employees, and announced funding of more than $120 million. Our technology is already helping enterprises, including security teams at KPMG, Sophos and Airbnb, to power up their cyber workforces.

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.

 

The opportunity 

This is an incredibly exciting opportunity to join a rapidly growing cyber security business. Not only is cyber security at the forefront of most businesses minds, but we offer a product that truly helps skill up the human side of organizations we work with to provide the first line of defense against a variety of cyber threats. You will sell a truly innovative product. 

You will cover sales in Pennsylvania, North Philadelphia, Wilmington, Delaware, Maryland. You can be located in any of these states but will ideally be located in North Philadelphia or Wilmington.

This role will work closely with our Customer Success team to maintain current client business and our Pre-Sales Engineers to expand revenue in new and existing accounts, and will directly impact the future success of our business.  


Your main responsibilities:

You will have a genuine passion for our product and how they can help businesses level up the human capability of their cyber defense teams. Some of the key day to day activities to facilitate you closing future business are:

  • Solution selling while hunting upsell revenue is critical for this role
  • Leveraging marketing leads, technical resources, and channel/alliance partners as required
  • Target, educate, and persuade new customers to use the Immersive Labs platform in new and creative ways that benefit their business
  • Establish, strengthen, and maintain relationships with decision-makers at the senior executive level for current clients and prospects
  • Provide accurate weekly forecast report via the CRM (Salesforce)
  • Partner with customer success, marketing and the wider sales team to drive new and existing revenue growth

To be successful:

You will be a successful, experienced Enterprise Account Manager to drive growth in a defined set of new and existing F500 customers. 

  • Ability to travel extensively 
  • Experienced in a quota carrying sales role, software and/or SaaS sales to the Fortune 500/Global 1000
  • Selling into cyber security or information security market
  • BA/BS or equivalent combination of education and experience
  • Establishing, strengthening, and maintain relationships with decision-makers at the senior executive level for current clients and prospects
  • Use resources available to resolve technical challenges especially when you don’t know the answer 
  • Entrepreneurial drive and ability to sell creative solutions
  • Highly effective written presentation and closing skills


What Immersive Labs offers:

  • We offer an extensive range of benefits, including; Healthcare & Dental, 33 days holiday, up to 12 weeks enhanced parental leave, and 401K.
  • This is a remote position, however when you do visit our Boston office we’re based in the center of Boston, just a 10 minute walk from Back Bay train station
  • Fully paid travel costs incurred and travel insurance for you and any dependents to help with the cost of travelling
  • Career and learning development through the platform and our ‘Learn Anything’ fund  and mindfulness groups
  • We’re a sociable, tight-knit team with monthly socials, sports clubs, and quarterly parties. Our socials have included everything from archery games, to movie nights and escape rooms.

Find out more at https://www.immersivelabs.com/company/careers

Level up cyber workforces around the world, click apply to find out more.

 

Sales
Pennsylvania, North Philadelphia, Wilmington, Delaware - Remote

You will be covering the Mid-Atlantic South territory, full details are outlined below.

Be part of a progressive, open, and productive workplace, where different viewpoints and beliefs are valued.

We prepare businesses to counter the latest cyber threats by helping their people to develop powerful, practical cyber skills.

We’re all about agility, and always look for flexible, innovative responses to change.

 

About Immersive Labs

Immersive Labs are the cyber skill experts. We equip, exercise, and evidence the cyber skills of entire workforces, preparing organizations to counter the latest cyber threats. Our game-changing platform transforms the way people learn by engaging their curiosity and unleashing their potential with content informed by real-world events and threats.

https://www.immersivelabs.com/why-immersive-labs

 

Where we are now

Immersive Labs was founded in 2017. Since then we’ve grown to over 200 employees, and announced funding of more than $120 million. Our technology is already helping enterprises, including security teams at KPMG, Sophos and Airbnb, to power up their cyber workforces.

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.


The opportunity 

This is an incredibly exciting opportunity to join a rapidly growing cyber security business. Not only is cyber security at the forefront of most businesses minds, but we offer a product that truly helps skill up the human side of organizations we work with to provide the first line of defense against a variety of cyber threats. You will sell a truly innovative product. 

You will cover sales in Maryland, Washington DC, Delaware, and West Virginia. You can be located in any of these states but will ideally be located in South Washington DC.

This role will work closely with our Customer Success team to maintain current client business and our Pre-Sales Engineers to expand revenue in new and existing accounts, and will directly impact the future success of our business.  


Your main responsibilities:

You will have a genuine passion for our product and how they can help businesses level up the human capability of their cyber defense teams. Some of the key day to day activities to facilitate you closing future business are:

  • Solution selling while hunting upsell revenue is critical for this role
  • Leveraging marketing leads, technical resources, and channel/alliance partners as required
  • Target, educate, and persuade new customers to use the Immersive Labs platform in new and creative ways that benefit their business
  • Establish, strengthen, and maintain relationships with decision-makers at the senior executive level for current clients and prospects
  • Provide accurate weekly forecast report via the CRM (Salesforce)
  • Partner with customer success, marketing and the wider sales team to drive new and existing revenue growth

To be successful:

You will be a successful, experienced Enterprise Account Manager to drive growth in a defined set of new and existing F500 customers. 

  • Ability to travel extensively 
  • Experienced in a quota carrying sales role, software and/or SaaS sales to the Fortune 500/Global 1000
  • Selling into cyber security or information security market
  • BA/BS or equivalent combination of education and experience
  • Establishing, strengthening, and maintain relationships with decision-makers at the senior executive level for current clients and prospects
  • Use resources available to resolve technical challenges especially when you don’t know the answer 
  • Entrepreneurial drive and ability to sell creative solutions
  • Highly effective written presentation and closing skills


What Immersive Labs offers:

  • We offer an extensive range of benefits, including; Healthcare & Dental, 33 days holiday, up to 12 weeks enhanced parental leave, and 401K.
  • This is a remote position, however when you do visit our Boston office we’re based in the center of Boston, just a 10 minute walk from Back Bay train station
  • Fully paid travel costs incurred and travel insurance for you and any dependents to help with the cost of travelling
  • Career and learning development through the platform and our ‘Learn Anything’ fund  and mindfulness groups
  • We’re a sociable, tight-knit team with monthly socials, sports clubs, and quarterly parties. Our socials have included everything from archery games, to movie nights and escape rooms.

Find out more at https://www.immersivelabs.com/company/careers

Level up cyber workforces around the world, click apply to find out more.

Sales
Mid Atlantic, West Virgina, Virginia, Washington DC, Maryland- Remote

You will be covering the NY Metro territory, full details are outlined below.

Be part of a progressive, open, and productive workplace, where different viewpoints and beliefs are valued.

We prepare businesses to counter the latest cyber threats by helping their people to develop powerful, practical cyber skills.

We’re all about agility, and always look for flexible, innovative responses to change.

 

About Immersive Labs

Immersive Labs are the cyber skill experts. We equip, exercise, and evidence the cyber skills of entire workforces, preparing organizations to counter the latest cyber threats. Our game-changing platform transforms the way people learn by engaging their curiosity and unleashing their potential with content informed by real-world events and threats.

https://www.immersivelabs.com/why-immersive-labs

 

Where we are now

Immersive Labs was founded in 2017. Since then we’ve grown to over 200 employees, and announced funding of more than $120 million. Our technology is already helping enterprises, including security teams at KPMG, Sophos and Airbnb, to power up their cyber workforces.

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.



The opportunity 

This is an incredibly exciting opportunity to join a rapidly growing cyber security business. Not only is cyber security at the forefront of most businesses minds, but we offer a product that truly helps skill up the human side of organizations we work with to provide the first line of defense against a variety of cyber threats. You will sell a truly innovative product. 

You will cover sales in New York and New Jersey. You can be located in any of these states.

This role will work closely with our Customer Success team to maintain current client business and our Pre-Sales Engineers to expand revenue in new and existing accounts, and will directly impact the future success of our business.  


Your main responsibilities:

You will have a genuine passion for our product and how they can help businesses level up the human capability of their cyber defense teams. Some of the key day to day activities to facilitate you closing future business are:

  • Solution selling while hunting upsell revenue is critical for this role
  • Leveraging marketing leads, technical resources, and channel/alliance partners as required
  • Target, educate, and persuade new customers to use the Immersive Labs platform in new and creative ways that benefit their business
  • Establish, strengthen, and maintain relationships with decision-makers at the senior executive level for current clients and prospects
  • Provide accurate weekly forecast report via the CRM (Salesforce)
  • Partner with customer success, marketing and the wider sales team to drive new and existing revenue growth

To be successful:

You will be a successful, experienced Enterprise Account Manager to drive growth in a defined set of new and existing F500 customers. 

  • Ability to travel extensively 
  • Experienced in a quota carrying sales role, software and/or SaaS sales to the Fortune 500/Global 1000
  • Selling into cyber security or information security market
  • BA/BS or equivalent combination of education and experience
  • Establishing, strengthening, and maintain relationships with decision-makers at the senior executive level for current clients and prospects
  • Use resources available to resolve technical challenges especially when you don’t know the answer 
  • Entrepreneurial drive and ability to sell creative solutions
  • Highly effective written presentation and closing skills


What Immersive Labs offers:

  • We offer an extensive range of benefits, including; Healthcare & Dental, 33 days holiday, up to 12 weeks enhanced parental leave, and 401K.
  • This is a remote position, however when you do visit our Boston office we’re based in the center of Boston, just a 10 minute walk from Back Bay train station
  • Career and learning development through the platform and our ‘Learn Anything’ fund  and mindfulness groups
  • We’re a sociable, tight-knit team with monthly socials, sports clubs, and quarterly parties. Our socials have included everything from archery games, to movie nights and escape rooms.

Find out more at https://www.immersivelabs.com/company/careers

Level up cyber workforces around the world, click apply to find out more.

 

 

Sales
New York (NY) - Remote

Get on board with the fastest-growing cybersecurity company in the UK.

Be part of a high performing team with a supportive culture.

We’re growing at an exceptional rate and are looking for people to share in our exciting future.

 

About Immersive Labs

Immersive Labs are the cyber skill experts. We equip, exercise and evidence the cyber skills of entire workforces, preparing organizations to counter the latest cyber threats. Our game-changing platform transforms the way people learn by engaging their curiosity and unleashing their potential with content informed by real-world events and threats.

https://www.immersivelabs.com/platform-overview/

 

Where we are now

Immersive Labs was founded in 2017. Since then we’ve grown to over 200 employees and announced funding of more than £80 million. Our technology is already helping enterprises, including security teams at KPMG, Sophos and the NHS, to power up their cyber workforces.

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.

 

The opportunity.

This is an incredibly exciting opportunity to join a rapidly growing cyber security business. Not only is cyber security at the forefront of most businesses minds, but we offer a product that truly helps skill up the human side of organizations we work with to provide the first line of defence against a variety of cyber threats. You will sell a truly innovative product. 

You will develop new & existing business in an assigned territory of FTSE 100/250 accounts, drive engagement and build relationships with new prospects and existing customers. You could be located anywhere in the UK. .

As Enterprise Account Manager you will partner closely with our Customer Success team to maintain current client business and our Pre-Sales Engineers to expand revenue in new and existing accounts, and will directly impact the future success of our business.  

 

Your main responsibilities:

You will have a genuine passion for our product and how they can help businesses level up the human capability of their cyber defense teams. Some of the key day to day activities to facilitate you closing future business are:

  • Solution selling while hunting upsell revenue is critical for this role
  • Leveraging marketing leads, technical resources, and channel/alliance partners as required
  • Target, educate, and persuade new customers to use the Immersive Labs platform in new and creative ways that benefit their business
  • Establish, strengthen, and maintain relationships with decision-makers at the senior executive level for current clients and prospects
  • Provide accurate weekly forecast report via the CRM (Salesforce)
  • Partner with customer success, marketing, and the wider sales team to drive new and existing revenue growth

 

To be Successful:

You will be a successful, experienced Enterprise Account Manager to drive growth in a defined set of new and existing FTSE 100/250 customers. 

  • Ability to travel extensively 
  • Experienced in a quota carrying sales role, software and/or SaaS sales to the FTSE 100/250
  • Selling into cyber security or information security market
  • BA/BS or equivalent combination of education and experience
  • Establishing, strengthening, and maintain relationships with decision-makers at the senior executive level for current clients and prospects
  • Use resources available to resolve technical challenges especially when you don’t know the answer 
  • Entrepreneurial drive and ability to sell creative solutions
  • Highly effective written presentation and closing skills

 

What Immersive Labs offers:

  • We offer an extensive range of benefits, including enhanced parental leave, mindfulness groups, critical illness cover, and more. 
  • Career and learning development through the platform and our ‘Learn Anything’ fund
  • Informal or formal flexible working options, e.g. flexible start and finish times, 
  • We’re a sociable, tight-knit team with monthly socials, sports clubs and quarterly parties. Our socials have included everything from pottery painting and paper mask making, to movie nights and escape rooms.
  • Getting to the office is easy: we’re based in the centre of Bristol, just a 10 minute walk from the train station. We also offer season ticket loan, cycle to work scheme and travel insurance.

Find out more at https://www.immersivelabs.com/careers/ 

Unlock your potential with Immersive Labs. Click apply to find out more.

 

 

Sales
Bristol, London, Manchester, UK Remote

Join an inclusive team changing the face of cybersecurity.

We prepare businesses to counter the latest cyber threats by helping their people to develop powerful, practical cyber skills.

We love a challenge and are quick to adapt

 

About Immersive Labs

Immersive Labs are the cyber skill experts. We equip, exercise and evidence the cyber skills of entire workforces, preparing organisations to counter the latest cyber threats. Our game-changing platform transforms the way people learn by engaging their curiosity and unleashing their potential with content informed by real-world events and threats.

https://www.immersivelabs.com/why-immersive-labs

 

Where we are now

Immersive Labs was founded in 2017. Since then we’ve grown to over 200 employees and announced funding of more than £80 million. Our technology is already helping enterprises, including security teams at KPMG, Sophos and the NHS, to power up their cyber workforces.

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.

 

The opportunity

As Product Marketing Manager you’ll work closely with our Chief Product Officer and our VP, Product & Content Marketing to develop the right positioning and content to message Immersive Labs products to specific industries, personas, regions and market segments. 

Creating effective customer-focussed collateral is a key responsibility of this role, ensuring sales, marketing, and customer success all have the right messaging, visualizations, and data sheets to help drive sales and renewals.

You will own the writing and creation of datasheets, sales enablement tools and web content. You’ll also provide input into case studies, webinar presentations, guides, and videos.

You will also be responsible for supporting product and solution launches, owning key product marketing elements.

 

To be successful:

You don't need a background in cybersecurity, but hopefully, you'll be excited about the opportunity to help define the sector. We are ideally looking for someone with experience in a B2B SaaS environment who can understand product marketing’s role within enterprise sales cycles, along with:

  • Background in enterprise or SaaS technology – supporting the launch of new tech products/solutions to market.
  • Ability to work in a scale-up environment, where processes are still being defined 
  • You’ll be comfortable engaging and negotiating with stakeholders across the business and can influence decision-making processes 
  • Having worked with Product teams in the past you’ll be able to show experience of how customer/prospect feedback is taken back into Product and roadmap planning,
  • A solid foundation of technical knowledge to build upon, and yet be straightforward and “jargon-free” in your approach to translating product specs into consumable prospect messaging and sales enablement
  • A nice to have but not essential would be some understanding of cybersecurity and risk, as well as any experience working with channel partners

Immersive Labs’ growth has been fuelled by our values that underpin everything we do, here's how they relate to this role:

  • Inclusive - A true team player - share success and knows how to involve others
  • Driven - Knows our customers/potential customers and sectors well, able to understand their needs in the context of Immersive Labs products
  • Agile - Keeps up to date with the very latest in tech and our industry. Is able to conceive and deliver unique solutions to challenges

 

What Immersive Labs offers:

As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work:

  • Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + volunteering days, and birthday afternoon off
  • Look after your family and yourself with enhanced parental leave, mindfulness groups, critical illness cover, pension, health plan and more. 
  • Career and learning development through the platform and our ‘Learn Anything’ fund
  • Recognition & Rewards for doing great work and living our values and behaviours
  • Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours, job share, remote working
  • We’re a sociable, tight-knit team with monthly socials, sports clubs and quarterly parties. Our socials have included everything from pottery painting and paper mask making, to movie nights and escape rooms.
  • When you do visit the UK hub getting there is easy: we’re based in the centre of Bristol, just a 10 minute walk from the train station. We also offer railcard loan and cycle scheme to buy a new bike

 

Find out more at https://careers.immersivelabs.com

Unlock your potential with Immersive Labs. Click apply to find out more.

 

Marketing
Bristol or UK Based Remote

We're an optimistic, motivated, and friendly bunch on the lookout for like-minded people.

Be part of a high performing team with a supportive inclusive culture.

We're welcoming new people to the team every week to keep up with our exceptional growth.

 

About Immersive Labs

Immersive Labs are the cyber skill experts. We equip, exercise, and evidence the cyber skills of entire workforces, preparing organizations to counter the latest cyber threats. Our game-changing platform transforms the way people learn by engaging their curiosity and unleashing their potential with content informed by real-world events and threats.

https://www.immersivelabs.com/why-immersive-labs

 

Where we are now

Immersive Labs was founded in 2017. Since then we’ve grown to over 200 employees and announced funding of more than £80 million. Our technology is already helping enterprises, including security teams at KPMG, Sophos and the NHS, to power up their cyber workforces.

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.

 

The opportunity

This is an incredibly exciting opportunity to join a rapidly growing cyber security business. Not only is cyber security at the forefront of most businesses minds, but we offer a product that truly helps skill up the human side of organisations we work with to provide the first line of defence against a variety of cyber threats. 

You will be hiring, motivating, and nurturing the capability of a team of sales professionals in the Northern Europe region (UK&I, Benelux) . You will inspire them to expand and elevate revenue growth in Immersive Labs enterprise markets. You will contribute directly to ensuring we have the right people in the right place to deliver on our revenue OKRs (objectives and key results). 

 

Your main responsibilities:

  • Build talent pipeline; coach, train, motivate and grow your team
  • Define and execute territory sales plans for assigned geographic territory, meet and exceed sales goals through managing your enterprise sales team
  • Plan and direct sales staff activities and objectives to maximize sales volume as well as identify employee performance goals and measurements, partnering with them to obtain positive results
  • Personally oversee and be the primary sales leader in the assigned region- model effective selling skills
  • Manage and track territory performance in salesforce.com
  • Provide regular and on-time reporting of key performance metrics on pipeline and forecast management 
  • Practice effective communication with direct reports, management, customers, and support staff (Talent Acquisition, Marketing, Customer Success, Legal,…) 
  • Collaborating with the team to help close new business

 

To be successful:

We are searching for a proven top performer to lead an elite sales organization to new levels of success. If you are a sales leader that takes pride motivating teams and driving top results with passion and dedication and have experience in the capabilities outlined below, we would like to hear from you:

  • Experience of enterprise SaaS sales experience; Cybersecurity background preferred
  • Proven sales leadership in a high growth SaaS organization
  • Experience in an enterprise sales environment required, SaaS and Cyber experience preferred
  • Proven consistent achievement of goals through inspiring and motivating a team
  • Ability to leverage KPIs to measure the business and make informed strategic decisions
  • Proven ability to attract and hire top talent
  • Highly motivated with an execution focus and a strong sense of urgency
  • Exceptional command of sales methodology (MEDDPICC preferred) and the ability to coach to it
  • Strong organizational skills and the ability to work on many projects concurrently

 

What Immersive Labs offers:

As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work:

  • Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + volunteering days, and birthday afternoon off
  • Look after your family and yourself with enhanced parental leave, mindfulness groups, critical illness cover, pension, health plan and more. 
  • Career and learning development through the platform and our ‘Learn Anything’ fund
  • Recognition & Rewards for doing great work and living our values and behaviours
  • Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours, job share, remote working
  • We’re a sociable, tight-knit team with monthly socials, sports clubs and quarterly parties. Our socials have included everything from pottery painting and paper mask making, to movie nights and escape rooms.
  • When you do visit the UK hub getting there is easy: we’re based in the centre of Bristol, just a 10 minute walk from the train station. We also offer railcard loan and cycle scheme to buy a new bike


Find out more at https://careers.immersivelabs.com

 

Level up your career with Immersive Labs. Apply now!

 

Sales
UK, Ireland - Remote

Get supportive mentoring and onboarding to set you up for success.

We’re growing at an exceptional rate and are looking for people to share in our exciting future.

Join an agile team changing the face of cybersecurity.


About Immersive Labs
Immersive Labs are the cyber skill experts. We equip, exercise and evidence the cyber skills of entire workforces, preparing organisations to counter the latest cyber threats. Our game-changing platform transforms the way people learn by engaging their curiosity and unleashing their potential with content informed by real-world events and threats.

https://www.immersivelabs.com/platform-overview/


Where we are now

Immersive Labs was founded in 2017. Since then we’ve grown to over 200 employees, and announced funding of more than $120 million. Our technology is already helping enterprises, including security teams at KPMG, Sophos and Airbnb, to power up their cyber workforces.

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.


The opportunity
We’re growing fast and need the very best Senior Customer Success Manager to join our Customer Success team on the East Coast US.  You will ensure customers receive exceptional value from the Immersive Labs platform by understanding their needs and supporting their journey through workshops, and direct engagement. 

You will be responsible for ensuring high levels of satisfaction, driving adoption, expanding the use of Immersive Labs across customers’ organizations, and managing customer programs. Your ability to organise, follow up, and be proactive about customer issues will provide continuous improvements to your customer’s satisfaction levels. Your communication skills and ability to work with customers ranging from security personnel through CISOs and other key stakeholders will be key to your success. 

Customer success is one of the keys behind Immersive Labs rapid growth and we need you to proactively blend project management and account management to maximise net revenue retention and unlock upsell and cross-sell opportunities. 

Your main responsibilities:

  • Be the primary point of contact for designated accounts, serving as an advocate for customer needs to drive successful adoption and use of the Immersive Labs platform
  • Perform customer onboarding, health checks, develop materials and presentations to conduct business reviews and proactively alert customers of any impending issues
  • Engage with senior stakeholders to develop strategic business relationships
  • Collaborate with Product Management for product enhancement requests
  • Drive internal process improvement initiatives and help to organise and attend customer-focused events as necessary
  • Identify potential cross-sell/upsell opportunities within accounts
  • Manage and follow up on internal customer feedback processes
  • Use Gainsight and other relevant apps to comprehensively manage the customer relationship

To be successful:

  • Excellent verbal, written communication and interpersonal skills
  • Experience of project management with a proven track record of managing multiple projects to completion along with excellent planning and organisational skills
  • Customer success or post-sales/pre-sales experience with expertise engaging and managing relationships with customers
  • Ability to troubleshoot and solve customer issues independently
  • Interest or background in Cybersecurity,  Risk Management or Consulting and an understanding of Customer Success within a SaaS environment.

What Immersive Labs offer:

As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work:

  • Look after you and your family with Health, Dental and Disability insurance; fully paid sick leave and mental health support.
  • Time off, flexible and remote working so you can work when and where is best for you, including 33 days holiday, 12 weeks enhanced parental leave, volunteering days, and birthday afternoon off
  • Save for the future with contribution matched 401K, and rewards and recognition for your successes
  • Career and learning development through the platform and our ‘Learn Anything’ fund
  • Recognition & Rewards for doing great work and living our values and behaviours
  • You'll need to visit our North American HQ weekly which is based in the centre of Boston, just a 10 minute walk from Back Bay train station.
  • We’re a sociable, tight-knit team with monthly socials, sports clubs and quarterly parties. Our socials have included everything from cake competitions, to movie nights and escape rooms.

Level up cyber workforces around the world, click apply to find out more.

 

Customer Success
Boston, MA - Partially Remote (1-2 days in Boston per week)