Job Opening:

Associate Revenue Operations Analyst - Hybrid working

Be part of a progressive, open and productive workplace, where different opinions and beliefs are valued

Get on board with the fastest-growing cybersecurity company in the UK

We're a game-changing team building a game-changing platform


About Immersive Labs

Immersive Labs is the leader in people-centric cyber resilience. We help organizations continuously assess, build, and prove their cyber workforce resilience for teams across the entire organization, from front-line cybersecurity and development teams to Board-level executives. We provide realistic simulations and hands-on cybersecurity labs to evaluate individual and team capabilities and decision-making against the latest threats.


Where we are now

Immersive Labs was founded in 2017, from a cargo container in Bristol, UK we’ve grown to over 300 employees globally, announced funding of more than £80 million and been voted a Best place to work for the last 3 years running! We are trusted by the world’s largest organizations including KPMG, Sophos and the NHS to measure, map to risk, and optimize the human cyber abilities of their entire workforce.

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.


Revenue Operations Analyst

Do you have a passion for technology and an interest in sales enablement? Are you someone that enjoys diving into market data and using that intel to make decisions?

Then look no further, as we have an exciting opportunity for you to join our Operations team as an Associate Revenue Operations Analyst.

As a key member of our Operations team you will partner with Immersive Labs’ Go-To-Market teams to improve the efficiency and effectiveness of our Go To Market (GTM) sales strategy.  

You will be responsible for developing and implementing improved processes with a heavy emphasis on data, reporting and analytics. This role is critical to provide greater visibility into what’s working and not working within the business to accelerate revenue growth.

If you have an interest in systems and process and want to gain exposure to revenue operations in a SaaS scale-up business we want to hear from you. 


Your main responsibilities (we're scaling fast, so these may change as we grow):

  • Manage and improve GTM KPIs with a focus on full funnel, pipeline health and sales rep productivity metrics and overall performance management
  • Manage the optimization and automation of our Global Reporting and dashboards for sales, customer success, and marketing
  • Assist in managing and optimizing our global forecasting operating cadence and process
  • Partner with CS Leadership and CS Ops to assist in developing and managing Renewal KPIs while driving adherence and compliance in our renewals management process
  • Partner with Marketing Leadership to assist in sales & marketing attribution, event, and pipeline analysis
  • Assist RevOps Leadership on annual quota & compensation planning and design, as well as territory & account planning
  • Work cross-functionally with GTM stakeholders on major quarterly & yearly initiatives to drive efficiency and optimization


You should apply if you have ​​(we know it’s tough, but please try to avoid the ​​confidence gap​.​​ You don’t have to match all the listed requirements exactly to be considered for this role):

  • Experience in Sales Operations or as a Sales Analyst within a SaaS environment
  • Knowledge of SQL & SOQL (Salesforce object query language) would be advantageous
  • Proven experience with various GTM and BI Tooling such as, Clari, Looker
  • Excellent analytical and problem-solving skills, combined with strong business judgement and ability to present analysis in a clear and compelling manner
  • Enjoy working in a high-growth, performance and deadline driven environment
  • Results-oriented, with attention to detail and can prioritize multiple objectives and projects


Immersive Labs’ growth has been fuelled by our values that underpin everything we do, here's how they relate to this role:


  • InclusiveWe contribute ideas to the decision making process
  • DrivenWe set personal goals, learn from our experiences and focus on development
  • AgileWe manage ambiguity, making timely and effective decisions


What you can expect once you apply:

  • Our talent acquisition team review all applications received which can take up to two weeks to complete
  • If successful, you will receive an invite from a Talent Acquisition Partner to a screening interview which takes around 30 minutes to discuss the role, culture at Immersive Labs and your expertise in more detail
  • If you progress from this step there will be 2 interviews involving the Hiring Manager and a senior member of the Operations Team. Your Talent Acquisition Partner will outline each step when you get there
  • If at any point you are unsuccessful we will advise you. From application we do this via email and due to volumes we can not respond individually to every applicant. From 1st Interview onward, we endeavour to call you with feedback.


As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work:

  • Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave +  2 volunteering days and birthday half day
  • Look after your family and yourself with enhanced parental leave, mindfulness groups, critical illness cover, pension, health plan and more
  • Career and learning development through the platform and our ‘Learn Anything’ fund
  • Recognition & Rewards for doing great work and living our values and behaviours
  • Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours, job share, remote working
  • We’re a sociable, tight-knit team with monthly socials, sports clubs and quarterly parties. Our socials have included everything from pottery painting and paper mask making, to movie nights and escape rooms
  • When you do visit the UK hub getting there is easy: we’re based in the centre of Bristol, just a 10 minute walk from the train station. We also offer railcard loan and cycle scheme to buy a new bike


Find out more at

Cyber threats wait for no one and neither should you. Apply now!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.