Job Opening:

Senior Salesforce Administrator

Be part of a progressive, open and productive workplace, where different opinions and beliefs are valued.

We’re all about agility, and always look for flexible, innovative responses to change

Join a driven team changing the face of cybersecurity


About Immersive Labs

Immersive Labs are the cyber workforce optimization experts. We equip, exercise and evidence the human cyber abilities of entire workforces, preparing organizations to counter the latest cyber threats. Our game-changing platform transforms the way people learn by continuously analyzing and enhancing their capabilities, engaging their curiosity and unleashing their potential with content  informed by real-world events and threats.

Where we are now

Immersive Labs was founded in 2017 from a cargo container in Bristol, UK  we’ve grown to over 250 employees, and announced funding of more than $120 million. Our technology is already enabling organizations including KPMG, Sophos and Airbnb to measure, map to risk, and optimize the human cyber abilities of their entire workforce.

We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.

The Opportunity 

This is a new role due to growth, as the Senior Salesforce (SFDC) Administrator, you will partner with our go-to-market teams to improve the effectiveness of our strategy.  You will spend the majority of your time supporting our sales & customer success organization by managing the systems they utilize and creating, refining, documenting and enabling on the processes they use. 

There will be significant amount of focus on better scaling and optimizing (SFDC) & Salesforce CPQ to support and grow our business along with responsibility for the wider GTM tech stack. 

If you are eager to make a major impact on scaling a global operation for a SaaS scale-up business we want to hear from you. 

Your main responsibilities (we're scaling fast, so these may change as we grow):

  • Own the implementation, administration, and maintenance of all our global GTM tooling with a major focus on and Salesforce CPQ
  • Execute and manage the successful integration of the GTM tech-stack with, including (but not limited to) Salesloft, ZoomInfo,, Gainsight, Hubspot and Netsuite
  • Optimize systems architecture and business processes to continually reflect the growth and scale of the business via account hierarchies, page layouts, workflow and validation rules, and process builders.
  • Optimize and customize Salesforce CPQ system solutions involving complex product bundles, pricing rules, approval rules, product rules, document templates, and all other CPQ features

To be successful:

  • Experience as administrator (SaaS preferred)
  • Be a Salesforce Advanced Certified Administrator and ideally be Salesforce CPQ Certified
  • Experience with Salesforce Lightning
  • Knowledge of SQL, APEX, APIs, workflows, Flows, Visualforce and APIs

Immersive Labs’ growth has been fueled by our values that underpin everything we do, here's how they relate to this role:

  • Inclusive - Valuing different opinions and beliefs
  • Driven - Continuously improving on who we are and what we do
  • Agile - Embracing organizational challenges


What Immersive Labs offers:

As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work:

  • Look after you and your family with Health, Dental and Disability insurance; fully paid sick leave and mental health support.
  • Time off, flexible and remote working so you can work when and where is best for you, including 33 days holiday, 12 weeks enhanced parental leave, volunteering days, birthday half day
  • Save for the future with contribution matched 401K, and rewards and recognition for your successes
  • Career and learning development through the platform and our ‘Learn Anything’ fund
  • Recognition & Rewards for doing great work and living our values and behaviors
  • While most of the team are fully remote, when you do visit, our North American HQ is based in the center of Boston, just a 10 minute walk from Back Bay train station.
  • We’re a sociable, tight-knit team with monthly socials, sports clubs and quarterly parties. Our socials have included everything from cake competitions, to movie nights and escape rooms.

Find out more at

Unlock your potential with Immersive Labs. Click apply to find out more.